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BarbaraLahmon Offline
#1 Posted : Monday, February 07, 2011 5:47:57 PM(UTC)
BarbaraLahmon

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My Cricut Personal cuts, but the blade housing arm will not lift up when moving to next character so each one has at least one cut through it. I saw the term "Arm Bouyancy Test" in an answer to another question, but no information as to how to perform test or if this problem is fixable. Anyone know? I'm so frustrated with this; I gave it to my granddaughter to use while I use my new Imagine and now I'm stuck trying to fix this one. Thanks upfront for anyone's input.Cursing
sweetpea1030 Offline
#2 Posted : Monday, February 07, 2011 11:53:25 PM(UTC)
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Have you tried updating your firmware for the Cricut? There's been several over the last two or three months. So I'd start there. HTH
Confused
BarbaraLahmon Offline
#3 Posted : Tuesday, February 08, 2011 2:45:41 PM(UTC)
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Thank for your quick reply, sweetpea; yes, I did update the firmware last night and the problem is still there so I guess the machine will need to be repaired. Major bummer!
Doxieluv01 Offline
#4 Posted : Tuesday, February 08, 2011 8:52:53 PM(UTC)
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have you tried resetting the bug?

http://www.cricut.com/me...eboard/tm.aspx?m=5497017
CricketCMV Offline
#5 Posted : Wednesday, February 09, 2011 6:50:07 PM(UTC)
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Did you get your issue resolved?

I wondered if your blade was stuck in the mat in a bad spot. In that case, you should be able to unscrew the arm and pull up on the blade to get it loose.

Just a thought.

Char
BarbaraLahmon Offline
#6 Posted : Thursday, February 10, 2011 2:31:49 AM(UTC)
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I love being a do-it-yourself kind of person - especially when I'm frustrated to the max! My personal philosophy is if something isn't doing what it was purchased to do and will probably cost more money than I have, might as well take it apart and see what I can do.

IT'S FIXED! Just took off the plastic cover to the entire cutting assembly and looked for something that was either too loose or that was binding the blade holder arm. The screw at the end of the spring was really loose, but even after I tightened that there was still no buoyancy to the arm. I stuck a small flathead screwdriver between the plastic and the round metal cover that surrounds the mechanism that moves the arm up and down. Very gently I moved the metal cover away from the plastic at the top, middle and bottom and that was all it took.

I got busted for disassembling a radio (what would now be a retro type) when I was less than 10 years old just to see how it worked. Although I failed the "How Things Work" test on that, I did gain a passion for fixing things myself - one that has lasted for over 50 years.

Thanks so much to each of you that offered your help, I greatly appreciated the input and the giving of your time.
 2 users thanked BarbaraLahmon for this useful post.
Shrek1970uk on 2/10/2011(UTC), CricketCMV on 2/10/2011(UTC)
CricketCMV Offline
#7 Posted : Thursday, February 10, 2011 4:24:27 PM(UTC)
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I am so glad you got your problem resolved.

It always helps when people who are asking questions come back to let everyone else know how they got their problem resolved.

Thanks for coming back; again, glad you're now a happy camper!!

Char
MoniqueGriffith Offline
#8 Posted : Wednesday, February 16, 2011 12:34:09 AM(UTC)
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I've seen that problem before and could always tell that it's a mechanical problem - something that re-setting the machine or updating firmware isn't going to fix. I've never been brave enough to take the thing apart, though. I'm very impressed that you did it and fixed it!!
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