Flag
  • Sign In
  • 0 items
  • Search
Welcome Guest! Please login to enable all features.

Notification

Icon
Error

BrendaSouth Offline
#1 Posted : Sunday, December 05, 2010 5:03:53 PM(UTC)
BrendaSouth

Rank: Newbie

Groups: Registered
Joined: 11/26/2010(UTC)
Posts: 2

Confused
Just bought my new expression, would love to be able to use it. Installed Design Studio software on my laptop (Windows 7). When I plug in my Cricut, it doesn't recognize drivers. This laptop is NOT on the internet. Where can I download drivers?

Edited by user Sunday, December 05, 2010 5:06:14 PM(UTC)  | Reason: Not specified

Narelle Online
#2 Posted : Sunday, December 05, 2010 5:11:31 PM(UTC)
Narelle

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Circle Member, Registered
Joined: 9/26/2006(UTC)
Posts: 10,674
Australia
Location: Brisbane, Australia

Thanks: 1973 times
Was thanked: 7593 time(s) in 3543 post(s)
The drivers you need are on the DS update here: http://www.cricut.com/CDS/Update.aspx

Uninstall the DS you have, download the Program update at the above link and install that. (Do you have another computer you can download the program to? That way you can copy it to a cd and install from that).

You'll also need to download and install the Font Pack update from the same page to get the most recent carts.

If you already ARE running the most recent version of DS you can try this:

http://myfaqcricutds.blogspot.c...rivers-in-windows-7.html

Edited by user Sunday, December 05, 2010 5:12:41 PM(UTC)  | Reason: Not specified

 1 user thanked Narelle for this useful post.
scrapalette on 12/5/2010(UTC)
BrendaSouth Offline
#3 Posted : Monday, December 06, 2010 11:53:16 AM(UTC)
BrendaSouth

Rank: Newbie

Groups: Registered
Joined: 11/26/2010(UTC)
Posts: 2

Downloaded the update and font updates to desktop and copied to cd.
Uninstalled the DS Software off laptop, reinstalled using updated version on CD.
Installed font update.

Plugged in Cricut, still no drivers found. I was hoping to avoid putting my laptop online, do you see any other options?
Thanks for any help.
Narelle Online
#4 Posted : Monday, December 06, 2010 9:05:31 PM(UTC)
Narelle

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Circle Member, Registered
Joined: 9/26/2006(UTC)
Posts: 10,674
Australia
Location: Brisbane, Australia

Thanks: 1973 times
Was thanked: 7593 time(s) in 3543 post(s)
BrendaSouth wrote:
Downloaded the update and font updates to desktop and copied to cd.
Uninstalled the DS Software off laptop, reinstalled using updated version on CD.
Installed font update.

Plugged in Cricut, still no drivers found. I was hoping to avoid putting my laptop online, do you see any other options?
Thanks for any help.


Did you try the blog link in my previous post? It shows you how to troubleshoot windows 7 drivers.
MaryHeminger Offline
#5 Posted : Thursday, December 16, 2010 1:55:00 PM(UTC)
MaryHeminger

Rank: Newbie

Groups: Registered
Joined: 1/11/2008(UTC)
Posts: 3

I downloaded the new cds and tried the drivers and could not get it to recognize my cricut. I then went to the link that that you posted and windows cant troubleshoot. Any other ideas? Thanks Mary
Doxieluv01 Offline
#6 Posted : Thursday, December 16, 2010 2:00:48 PM(UTC)
Doxieluv01

Rank: Advanced Member

Groups: Registered
Joined: 1/18/2007(UTC)
Posts: 9,716
Location: Sunny S. Florida

Thanks: 926 times
Was thanked: 2261 time(s) in 1788 post(s)
MaryHeminger wrote:
I downloaded the new cds and tried the drivers and could not get it to recognize my cricut. I then went to the link that that you posted and windows cant troubleshoot. Any other ideas? Thanks Mary


did you download DS from the website or the CD?

what operating system is your computer?

when you connect your cricut to your computer and turn it on does your computer make any noise like new hardware found?
MaryHeminger Offline
#7 Posted : Thursday, December 16, 2010 2:39:00 PM(UTC)
MaryHeminger

Rank: Newbie

Groups: Registered
Joined: 1/11/2008(UTC)
Posts: 3

I installed the DS from the website. I have windows 7. When I plug the cricut into my laptop it makes a noise like a new item has been connected. I go to my device manager and uninstall the item, I then unplug from computer and plug back in and i get a new hardware found. When it goes to install the driver it says failed.... Mary
Doxieluv01 Offline
#8 Posted : Thursday, December 16, 2010 4:34:17 PM(UTC)
Doxieluv01

Rank: Advanced Member

Groups: Registered
Joined: 1/18/2007(UTC)
Posts: 9,716
Location: Sunny S. Florida

Thanks: 926 times
Was thanked: 2261 time(s) in 1788 post(s)
have you tried uninstalling DS and reinstalling it from the website?

have you tried turning off your firewall or making DS an exception on your firewall?
MaryHeminger Offline
#9 Posted : Thursday, December 16, 2010 7:10:58 PM(UTC)
MaryHeminger

Rank: Newbie

Groups: Registered
Joined: 1/11/2008(UTC)
Posts: 3

i have uninstalled and reinstalled DS three time and I turned off my firewall a few days ago after reading another site that said turn off firewall. I have a friend that has win xp and the cricut works fine but I dont want to continue to use her computer to use the DS. Win 7 just will not install driver....Mary
Narelle Online
#10 Posted : Friday, December 17, 2010 1:04:15 AM(UTC)
Narelle

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Circle Member, Registered
Joined: 9/26/2006(UTC)
Posts: 10,674
Australia
Location: Brisbane, Australia

Thanks: 1973 times
Was thanked: 7593 time(s) in 3543 post(s)
Is there any reason you won't connect your computer to the internet, just so you can get the drivers you need? It may be all that is needed.

Other than that, I can only suggest giving PC a call and see if there is some other troubleshooting they can walk you through.
go-go Offline
#11 Posted : Friday, December 17, 2010 8:55:04 AM(UTC)
go-go

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Circle Member, Registered
Joined: 6/14/2008(UTC)
Posts: 1,860
United States
Location: Texas

Thanks: 1604 times
Was thanked: 1343 time(s) in 610 post(s)
I have a new computer with Windows 7. My husband set it up, I didn't. But, I do know that in order to get some programs to work, he had to do it on the "virtual pc" that Windows 7 has. It runs in XP mode. Google that & see if there is a solution there for you.
KathyPerito Offline
#12 Posted : Monday, December 27, 2010 4:56:36 PM(UTC)
KathyPerito

Rank: Newbie

Groups: Registered
Joined: 1/15/2010(UTC)
Posts: 2

Was thanked: 1 time(s) in 1 post(s)
I had this trouble today, took Narelle's advice and hit the troubleshoot and then selected the recommended search for the fix, worked great.
 1 user thanked KathyPerito for this useful post.
Narelle on 12/27/2010(UTC)
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF | YAF © 2003-2014, Yet Another Forum.NET
This page was generated in 0.728 seconds.
nebo-cricut-03