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scrapbookjunkee Offline
#1 Posted : Wednesday, February 19, 2014 6:55:21 PM(UTC)
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Ok. I was panicking!! I couldn't get to the phone so they left a message. Pre-recorded. Thanking me for my order for the Cricut tool kit. It said its processing but on extended delivery for shipment on ........ And the message cut off!

But at least my order wasn't cancelled for some crazy reason. Thats what I was afraid of when I started listening to the message.

As of yesterday I was charged for the explore but not the pens or tool kit. Ordered an hour before launch and I'm eastern time. Any one else get a call?
 1 user thanked scrapbookjunkee for this useful post.
rhondah* on 2/19/2014(UTC)
GracefulGrammar Offline
#2 Posted : Wednesday, February 19, 2014 6:59:56 PM(UTC)
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Originally Posted by: scrapbookjunkee Go to Quoted Post
Ok. I was panicking!! I couldn't get to the phone so they left a message. Pre-recorded. Thanking me for my order for the Cricut tool kit. It said its processing but on extended delivery for shipment on ........ And the message cut off!

But at least my order wasn't cancelled for some crazy reason. Thats what I was afraid of when I started listening to the message.

As of yesterday I was charged for the explore but not the pens or tool kit. Ordered an hour before launch and I'm eastern time. Any one else get a call?


Same phone call here..... same cut off........ I called and HSN and they really couldnt give me any info about the phone call or why.
Happishay Offline
#3 Posted : Wednesday, February 19, 2014 7:18:37 PM(UTC)
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Yes, DH took the call while I was away and I was in a MAJOR panic, Thought my order got canceled or delayed. Read another post about a canceled shipment!Crying Crying So naturally he had nooooooooo clue what the phone call said nor that I ordered the machine, oopps, the cats out of the bag. So when I was driving home I got a phone callRollEyes Wink from DH and and then had to call HSN. NO BIG.... all is well...WHEW...Blushing Cool boy was that close. Guess there is no sneaking this one in, but heh at least I am still getting my new toy.Love Love Love
Scootingranny Offline
#4 Posted : Wednesday, February 19, 2014 9:46:17 PM(UTC)
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Oh man, I just got one, too only our answering machine won't record any more. Phone calls on the home phone show up on the tv screen and I couldn't figure out who the caller was. By the time I realized Hm Shop Net that showed up on screen was Home Shopping Network, the phone had quit ringing. Got busy with a few thing and now I'm not in the mood to call, just in case it's bad news. I was going to call the back tomorrow to see if it was about the explore. Your post makes me a little less apprehensive.
rhondah* Offline
#5 Posted : Wednesday, February 19, 2014 9:48:13 PM(UTC)
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I got the call too. Same cut off so I checked on line and everything still looks okay...whew!Wink
bostmann43492afb Offline
#6 Posted : Thursday, February 20, 2014 4:31:07 AM(UTC)
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Originally Posted by: rhondah* Go to Quoted Post
I got the call too. Same cut off so I checked on line and everything still looks okay...whew!Wink




Same here.
scrapbookjunkee Offline
#7 Posted : Thursday, February 20, 2014 7:36:23 AM(UTC)
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How weird. Glad it wasn't bad news and glad I'm not the only one who got the call.

Can't wait for my Explore to get here. Not so worry about the pens and tool set yet. They'll come, I'm sure. My Auto Ship date says 2-24-14 for the machine!!
blurobin Offline
#8 Posted : Thursday, February 20, 2014 11:12:39 AM(UTC)
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Same thing happened to me. I almost panicked too!Scared
Coesa Online
#9 Posted : Thursday, February 20, 2014 3:20:26 PM(UTC)
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Yep same thing here, My explore says packaging but the tool kit still says extended delivery. But they have taken the first payment on my flex pay for the explore and the payment for the tool kit so I am hoping they will be coming together. Guess we all just wait and see.
garagesaler Offline
#10 Posted : Thursday, February 20, 2014 3:25:07 PM(UTC)
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No phone call here yet. I am still processing though.
sthtxgrl Offline
#11 Posted : Thursday, February 20, 2014 3:29:23 PM(UTC)
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I didn't order anything else but the machine. The last few days my account has shown that the first payment was pending. Today, it's not there and hasn't come out of my account. Went to my hsn account and it is still showing as "processing" with a delivery date of 2/27. What's up with that?!?
kynlea Offline
#12 Posted : Thursday, February 20, 2014 9:01:43 PM(UTC)
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My payment was pending and then disappeared and never came out as well. Not worried about it because that happens often. HSN prob put the debit in to check if it was approved but never finalized and are waiting until they are ready to ship.
ChelaDones Offline
#13 Posted : Thursday, February 20, 2014 9:07:42 PM(UTC)
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I got the same call too. Same cut off too. I didn't panic, I just checked HSN.com and everything is as it was before. (And, as it still is now, "extended delivery 2/27")

~Angela

CricutCrazy Offline
#14 Posted : Thursday, February 20, 2014 9:11:54 PM(UTC)
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I got a call saying that my pen set was shipping but it also cut off before the message ended...Ha Ha !! Soooooooooooooo dumb ! Flapper
MarleneO Offline
#15 Posted : Thursday, February 20, 2014 9:45:56 PM(UTC)
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My explore hasn't shipped yet and I am getting nervous. I did not get a phone call but I did not order the tool kit, not realizing that I will need the scoring stylus ( I didn't know what the new tool was for) or I would have ordered it. I am going to call HSN because my estimated delivery date is February 27th but it had not even shipped out yet! What gives!

UPDATE! - I just called HSN and they said it is ready to ship, it should be on its way tomorrow! Yipee!!!

Edited by user Thursday, February 20, 2014 9:53:40 PM(UTC)  | Reason: Not specified

 2 users thanked MarleneO for this useful post.
JudiLuvz2CutPaper on 2/20/2014(UTC), blurobin on 2/21/2014(UTC)
JuliaBecker Offline
#16 Posted : Thursday, February 20, 2014 11:26:41 PM(UTC)
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Well, have been upgraded to packaging, lol. So that usually means it should be shipping in next shipping pick up at hsn, sooooo excited. What I would like to know is how we find & use the design program as can't even find it to get started & carts moved over from ccr?? Be niceWub to have some things done & ready to cut & print, practice, too.
AuntieKLE Offline
#17 Posted : Friday, February 21, 2014 12:02:28 AM(UTC)
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Originally Posted by: JuliaBecker Go to Quoted Post
Well, have been upgraded to packaging, lol. So that usually means it should be shipping in next shipping pick up at hsn, sooooo excited. What I would like to know is how we find & use the design program as can't even find it to get started & carts moved over from ccr?? Be niceWub to have some things done & ready to cut & print, practice, too.


Your carts are in your cricut.com account not CCR so you are already ready for CDSpace.

HTH
 1 user thanked AuntieKLE for this useful post.
JuliaBecker on 2/21/2014(UTC)
JuliaBecker Offline
#18 Posted : Friday, February 21, 2014 12:26:48 AM(UTC)
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TY, I didn't say it right, I knew that in cricut.com not just ccr., but do you know how to find CDS? they are shipping now & would love to play with the new CDS.Drool BigGrin
nancyh Offline
#19 Posted : Friday, February 21, 2014 5:33:59 AM(UTC)
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I got a call last night too. It says my order is processing, but for extended delivery and should arrive on.......

I checked and doesn't look like any flex pays have been taken out. OMG, what a TEASER! LOL HSN should not tease us like this!!!!

but do you know how to find CDS? they are shipping now & would love to play with the new CDS.

Apparently right now you can only gain access when you register your Explore machine. I wish those of us who purchased one with the HSN launch could call PC with our HSN order number and get access to D-Space. I sure would like some time to play with it while I am waiting for my machine to arrive.
JudiLuvz2CutPaper Offline
#20 Posted : Friday, February 21, 2014 11:41:36 AM(UTC)
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I haven't gotten any calls, but I did get an email response. My order is still, "Processing," and I ordered mine about 30 minutes after the went on presale, BEFORE, the launch show. I was so optimistic, but my optimism is wearing down. :/
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