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janice.lamb6a5dcd5d Offline
#1 Posted : Friday, December 27, 2013 12:23:42 AM(UTC)
janice.lamb6a5dcd5d

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GOT MY NEW CRICUT FOR CHRISTMAS INSTALLED EVERYTHING CORRECTLY BUT IT WANT CUT
TROUBLE SHOOTING SUGGESTION DID NOT WORK THE BLADE WANT EVEN TOUCH THE PAPER PLEASE HELP!
JoyceG Offline
#2 Posted : Friday, December 27, 2013 12:54:48 AM(UTC)
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Does the blade housing even move up and down when ya try to cut?

Do you have the blade housing in correctly?

Is it too high for the blade to connect with the paper?

Is there a blade in the housing? Is it broken?


Joyce
Jooniper Offline
#3 Posted : Friday, December 27, 2013 1:26:40 AM(UTC)
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Here is a blog that has pictures of the blade housing installed. Installing the Cricut Blade Assembly
nlplows27290426 Offline
#4 Posted : Thursday, January 02, 2014 3:29:48 PM(UTC)
nlplows27290426

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Originally Posted by: janice.lamb6a5dcd5d Go to Quoted Post
GOT MY NEW CRICUT FOR CHRISTMAS INSTALLED EVERYTHING CORRECTLY BUT IT WANT CUT
TROUBLE SHOOTING SUGGESTION DID NOT WORK THE BLADE WANT EVEN TOUCH THE PAPER PLEASE HELP!


Mine will not work either. I got it for Christmas as well. I had everything installed because I already own a Mini (and it works wonderfully). The Expression made 2 cuts... a rectangle and a circle. TWO cuts on lightweight card stock and it was done. Mine leaves drag marks all over my paper and will not cut through the paper anymore. Customer service has been anything but "customer service"
I hope you get your machine figured out. I'm stuck with and expensive machine that doesn't work and no one from Provo Craft will help me. Plus, I have a bunch of wedding invitations to make Glare

GOOD LUCK!
scrapalette Offline
#5 Posted : Thursday, January 02, 2014 3:32:26 PM(UTC)
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Have you updated your E2?
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