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pinki2toes858341e3 Offline
#1 Posted : Wednesday, October 30, 2013 9:51:09 AM(UTC)
pinki2toes858341e3

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ConfusedHello I have not been able to use my cricut create for quite a long time due to ill health, but decided to start again today. I have been hours trying to figure it out, I'm sure I just used to sign in away you go. but I cant get anything, no cutting mat image, my library has gone, can anyone help me, I think I might have gone mad my memory has been affected very slightly with medication I take, but to lose my whole cricut craftroom!! I think I need your HELP please..
scrapalette Offline
#2 Posted : Wednesday, October 30, 2013 10:39:31 AM(UTC)
scrapalette

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Are you using the same computer you used before for CCR?

If so, can you get to the log in screen? If not, you might try uninstalling and reinstalling CCR. Or call PC and CS will troubleshoot with you.

Edited by user Wednesday, October 30, 2013 10:40:55 AM(UTC)  | Reason: Not specified

scrapalette attached the following image(s):
CCR.jpg
debheise4a8a36ca Offline
#3 Posted : Wednesday, October 30, 2013 12:29:41 PM(UTC)
debheise4a8a36ca

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I'm having the same issue. I haven't logged in in a while either. Did it used to be online? Maybe it used to be online and now you have to download it or something? I tried downloading it and logging in and it didn't work so I'm in the same boat you are. :)

Deb

Edited by user Wednesday, October 30, 2013 12:31:28 PM(UTC)  | Reason: Not specified

scrapalette Offline
#4 Posted : Wednesday, October 30, 2013 1:00:20 PM(UTC)
scrapalette

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There are two versions of CCR. To be able to cut from it, you need to download it to your computer. To design only, you can use the web version. Both versions require you to have an internet connection.
debheise4a8a36ca Offline
#5 Posted : Wednesday, October 30, 2013 1:13:55 PM(UTC)
debheise4a8a36ca

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Do you know the web address for the website version? I like to play with it on my breaks at work but can't find it anymore.

Thanks!! :)

Deb
debheise4a8a36ca Offline
#6 Posted : Wednesday, October 30, 2013 1:18:23 PM(UTC)
debheise4a8a36ca

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Found it!

http://craftroom.cricut.com/

Also, for the computer version, did you download the drivers? It's under the Help menu bar. I did that and mine still isn't working. I'm going to mess with it later tonight and if I figure out anything I will let you know also.

:)

Deb

Edited by user Wednesday, October 30, 2013 1:23:31 PM(UTC)  | Reason: Not specified

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