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MizHeidi Offline
#1 Posted : Sunday, October 13, 2013 8:54:53 AM(UTC)
MizHeidi

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Joined: 12/26/2010(UTC)
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Location: Florida

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I attempted to cut using my Gypsy and Baby Bug, after having updated firmware on them both. One item on the layer will cut, then it will stop on the way to the next. Here's the full error displayed on my Gypsy:

"Communication with Cricut lost. Please power off and back on your Cricut, check your connections and click "OK". If this error continues, click "Update" to see if you need to update your Cricut."

I've powered on/off, and hit "Update" and which wasn't needed. Nothing is working.

Personal Cricut is running v. 1.45
Gypsy v. 1.4

I've seen that others have had this error in the last few months, but I'm not seeing any resolution posts on the topic. Support is closed on the weekend, so if anyone can help, I'd appreciate it. TIA!


LorraineOwen Offline
#2 Posted : Sunday, November 10, 2013 1:05:13 AM(UTC)
LorraineOwen

Rank: Newbie

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Joined: 3/23/2007(UTC)
Posts: 5

I've had the same problem. Does anyone have any advice?
Cropitall Offline
#3 Posted : Saturday, November 23, 2013 11:41:25 AM(UTC)
Cropitall

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I am dealing with this same issue. Very frustrating.
ScrapShot Offline
#4 Posted : Thursday, April 03, 2014 5:09:25 PM(UTC)
ScrapShot

Rank: Newbie

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Joined: 4/12/2013(UTC)
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I'm experiencing the same issue. I was worried that my Gypsy was failing and would eventually stop working. Anyone have a solution for this issue yet?
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