Flag
  • Sign In
  • 0 items
  • Search
Welcome Guest! Please login to enable all features.

Notification

Icon
Error

hearttoheartcards777cf7f2 Offline
#1 Posted : Sunday, September 01, 2013 12:38:52 PM(UTC)
hearttoheartcards777cf7f2

Rank: Newbie

Groups: Registered
Joined: 9/1/2013(UTC)
Posts: 1

after updating my E2 and original cricut, my gypsy now says cannot cut the design. this gypsy does not have the rights to use one of more images contained in this design. you must first load the required images to the gypsy.
it says it for anything i'm trying to cut, on both the E2 and original. Help!Crying
CricutGena Offline
#2 Posted : Monday, September 02, 2013 8:05:29 PM(UTC)
CricutGena

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Registered, Circle Member, Circle Moderator, Cricut Community Moderator
Joined: 3/28/2011(UTC)
Posts: 924

Thanks: 4 times
Was thanked: 953 time(s) in 299 post(s)
Please call customer service at 877-7cricut. We can assist you over the phone.

-Cricut Gena
Soshescraps Online
#3 Posted : Monday, September 02, 2013 8:19:00 PM(UTC)
Soshescraps

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Circle Member, Registered
Joined: 11/6/2010(UTC)
Posts: 3,052
United States
Location: Georgia

Thanks: 835 times
Was thanked: 1090 time(s) in 870 post(s)
Originally Posted by: hearttoheartcards777cf7f2 Go to Quoted Post
after updating my E2 and original cricut, my gypsy now says cannot cut the design. this gypsy does not have the rights to use one of more images contained in this design. you must first load the required images to the gypsy.
it says it for anything i'm trying to cut, on both the E2 and original. Help!Crying


Usually when that message is given it is because you don't own one or more of the cartridges that you used to design with. When you use a gypsy, the cartridges that are linked to your gypsy are shown in black and the ones that are part of the library that you don't own or have not been linked to your gypsy are shown in red.

Hope this helps.
allison1978 Offline
#4 Posted : Friday, September 06, 2013 7:09:02 PM(UTC)
allison1978

Rank: Member

Groups: Registered
Joined: 9/6/2013(UTC)
Posts: 10

Was thanked: 1 time(s) in 1 post(s)
I have this message, too. I went to update it (first time ever, I think), and now it won't shut off!

Please help!!!!!
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF | YAF © 2003-2014, Yet Another Forum.NET
This page was generated in 0.372 seconds.
nebo-cricut-02