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heidi_lyn_tucker2f337b7c Offline
#1 Posted : Saturday, April 06, 2013 3:39:56 PM(UTC)

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So, I just moved and my cricut usually stays in the box when I am not using it. I took it out to use it and the power wouldn't turn on. The green light is on the power cord. I tried hitting the red reset button but nothing happened. When I went to move the blade housing back, I saw the lights on my Cricut light up. Does anyone know what's going on and how to fix it. I have some projects I need to do ASAP for a wedding!

Thank You,

CricutGena Offline
#2 Posted : Saturday, April 06, 2013 8:37:34 PM(UTC)

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Hello! It would be difficult to tell what may have happened over the message boards. Please call customer service at 877-7cricut. We can help you over the phone.

-Cricut Gena
GypsyBoricua Offline
#3 Posted : Sunday, April 07, 2013 9:06:44 AM(UTC)

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I had this happen to me on my Create. Even though the green light was on in the power cord, there was still something wrong with it. If you have another Crict, the cords are interchangeable. Try that and see.
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