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Skooter Offline
#1 Posted : Tuesday, November 01, 2011 10:26:17 AM(UTC)
Skooter

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Hi, Just got the E2, and am trying to cut a design with the craft room. I get the green button for cutting, then it says "select machine" so I did that, but nothing will cut. Any suggestions? It isn't showing my serial number but I don't know where to enter that. Can someone help?

Thanks!!

OH... on the screen on the E2, it just says connected... is that right???

Edited by user Tuesday, November 01, 2011 10:33:44 AM(UTC)  | Reason: Not specified

JessicaKinsel Offline
#2 Posted : Tuesday, November 01, 2011 11:00:38 AM(UTC)
JessicaKinsel

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This happened to me too. I had to download cricutsync and update my machine.You can download it here http://www.cricut.com/cricutsync/
Once you download this you should be able to update your machine. Also I downloaded cricutsync using google chrome and it wouldn't work so I uninstalled it and downloaded it again using IE. Hope this helps!

Jessica
LenoreSolomon Offline
#3 Posted : Tuesday, November 01, 2011 11:01:18 AM(UTC)
LenoreSolomon

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Have you done all the updates? The latest update for the E2 is 0043:0017:0240.
Skooter Offline
#4 Posted : Tuesday, November 01, 2011 12:19:14 PM(UTC)
Skooter

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Ok.. the update worked. Thank you!!
KarenT Offline
#5 Posted : Wednesday, November 02, 2011 8:26:25 AM(UTC)
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I am glad the updates have worked for you. I am still unable to do anything in CCR with updating. Now my E2 seems frozen after doing the latest CCR update...I am sooo frustrated...I feel like I am going mad just wasting time with three machines Cursing Cursing Cursing Cursing Cursing
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