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KristenR Offline
#1 Posted : Saturday, October 29, 2011 7:26:05 PM(UTC)
KristenR

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I finally got CCR past the no usable devices screen when I press cut only to encounter a "loading device information" that never goes away. My guess is the firmware needs to be updated. My expression says v2.0 when I turn it on. My question is HOW do I update the firmware??? Should it do it automaticaly when CCR opens and the cricut is connected? Thanks!
Narelle Offline
#2 Posted : Saturday, October 29, 2011 8:06:24 PM(UTC)
Narelle

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Originally Posted by: KristenR Go to Quoted Post
I finally got CCR past the no usable devices screen when I press cut only to encounter a "loading device information" that never goes away. My guess is the firmware needs to be updated. My expression says v2.0 when I turn it on. My question is HOW do I update the firmware??? Should it do it automaticaly when CCR opens and the cricut is connected? Thanks!


CCR should prompt you to update the firmware, but you may need to update the drivers first. From CCR select Help, Install Drivers and select the Expression. Follow the instructions from there.
KristenR Offline
#3 Posted : Tuesday, November 01, 2011 7:22:46 PM(UTC)
KristenR

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Location: Texas

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Thanks for the help but that didn't work either. I got the prompt to update firmware, but it was a failure each time I tried. I just hope now the machine works properly when I use it on it's own.
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