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KathleenJohnson2 Offline
#1 Posted : Monday, November 01, 2010 10:35:57 PM(UTC)

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Went to use my machine today. Got it all ready to cut, pushed the button to start then it happened!Angry The machine started cutting and then all of a sudden stopped. The display window is now blank. When I turn on or off the machine, two columns on the right side of the keyboard stay lit up and then all the buttons just left of the keyboard are all lit up and they stay lit up as well. Has anyone had this problem? My machine is no longer under warranty. Any suggestions?
craftycrafter Offline
#2 Posted : Monday, November 01, 2010 11:04:01 PM(UTC)

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I hope you can get it sorted, try unplugging for a short while, the try again,
someone may come and give you better help, sorry it's not working at the moment
Narelle Offline
#3 Posted : Thursday, November 04, 2010 5:57:21 AM(UTC)

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Have you tried resetting it?

New reset instructions 25/8/10

1-Turn on your machine with no cartridge loaded.
2-Rolls all the grey dials down to lowest setting.
3-Open up the front where the blade housing sits, use the black arms, with the
screw to pull that entire unit along its track over to the other side
Of the machine.
4-Over where that unit usually sits, if you reach back there with your fingers, you’ll
feel a red button sticking out.
Push and hold down that button for 5 seconds, counting to 5 slowly. Then let go.
5-Use the black arms to move that unit back into its place where it usually sits.
6-Next you are going to roll all the grey dials all the way up and all the way down 3 times,
so three times total for EACH dial-doing 3 cycles of each up & down (may do 1 at a time)
7-Now press the CUT button
8-Turn the machine off
9-Let your machine sit for a FULL 45 min to an hour
10-After that full time passes, load a cartridge on, turn on your machine and try a
practice cut of something simple.

vellumx Offline
#4 Posted : Thursday, November 04, 2010 6:49:56 AM(UTC)

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Kathleen, I came here to kind find out the same thing with my machine!..It worked the other day, yet today when I hit the start button..nothing. It's like everything is dead..I've had my machine for several years, but certainly wasn't expecting a problem.

I can't turn my machine on at all, so guess I can't do the reset..:(

Edited by user Thursday, November 04, 2010 6:55:01 AM(UTC)  | Reason: Not specified

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