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ahurt20025d19f635 Offline
#1 Posted : Saturday, December 28, 2013 6:06:29 PM(UTC)
ahurt20025d19f635

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Hello!! I just got a Cricut Mini for christmas. I went through all the steps to make a cut but it wasn't cutting. I have looked and I believe that it isnt the blade housing but maybe the actual arm not moving up and down. Any suggestions??? Thanks for your help!!
JoyceG Offline
#2 Posted : Monday, December 30, 2013 10:23:23 AM(UTC)
JoyceG

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If the arm is not moving up and down, then try to return the machine to the store you got it from and exchange it. Some won't accept returns but I bought my first E at walmarts and the arm wasn;t going up and down to cut. I returned it and purchased a different one with them and bought their extended 3 year warrenty.

If the store won't take it back..contact CS at cricut and they will help you with returning the broken machine and getting a new one sent to you.

Joyce
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