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DeborahMeyer1 Offline
#1 Posted : Thursday, September 19, 2013 11:39:59 AM(UTC)
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Did I do something wrong. It's been a long time
sunnieday Offline
#2 Posted : Thursday, September 19, 2013 1:32:16 PM(UTC)
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i had to call in for a special code. mine wasnt working either. i received my cart today
scrapalette Offline
#3 Posted : Thursday, September 19, 2013 3:11:09 PM(UTC)
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Originally Posted by: DeborahMeyer1 Go to Quoted Post
Did I do something wrong. It's been a long time


Do you mean the cart you selected when you purchased a Circle membership? If so, did you purchase with money or with reward points?

Or did you order some older Circle carts through rewards?
JoyceG Offline
#4 Posted : Thursday, September 19, 2013 6:42:50 PM(UTC)
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I see you are marked as a circle member so I'm guessing you bought them and not used rewards?? Did you get an order confirmation email? You can check on your order by logging in, clicking on your name above then to the left, scroll down and click on 'order history'. Anything you have ordered should show up there and if it has shipped and maybe even tracking info.

Joyce
scrapalette Offline
#5 Posted : Thursday, September 19, 2013 7:37:00 PM(UTC)
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Originally Posted by: JoyceG Go to Quoted Post
I see you are marked as a circle member so I'm guessing you bought them and not used rewards?? Did you get an order confirmation email? You can check on your order by logging in, clicking on your name above then to the left, scroll down and click on 'order history'. Anything you have ordered should show up there and if it has shipped and maybe even tracking info.

Joyce


Except the only Circle cart you can actually pay money for are the ones with the Circle membership. While you can also get a Circle membership/cart with reward points, the only way to get the old Circle carts is with reward points.
JoyceG Offline
#6 Posted : Thursday, September 19, 2013 9:30:05 PM(UTC)
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Originally Posted by: scrapalette Go to Quoted Post
Except the only Circle cart you can actually pay money for are the ones with the Circle membership. While you can also get a Circle membership/cart with reward points, the only way to get the old Circle carts is with reward points.


I didn't see where she said she bought circle carts...just that she is a circle member and bought carts...so That's why I'm thinking she paid money for them. In which case, she should have gotten an email confirmation and the order should show up in her order history..reguardless of how she bought them (rewards or cash), right?? And if it's not showing up in her history (or under points redeemed), then the order might not have went thru.

Joyce



JoyceG Offline
#7 Posted : Thursday, September 19, 2013 9:32:33 PM(UTC)
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BTW, I thought they did away with the circle exclusive carts. Is there a circle cart that is only available to circle members right now? what's it called?

Joyce
CowgirlUp Offline
#8 Posted : Thursday, September 19, 2013 9:47:34 PM(UTC)
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Joyce the current circle only cart is called Charmed. But last year when they revamped the circle the changed it to where you can you can either buy the circle cart or another one, because in the past some people weren't happy with the cart they were getting to join the circle.
JoyceG Offline
#9 Posted : Thursday, September 19, 2013 10:54:21 PM(UTC)
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Originally Posted by: CowgirlUp Go to Quoted Post
Joyce the current circle only cart is called Charmed. But last year when they revamped the circle the changed it to where you can you can either buy the circle cart or another one, because in the past some people weren't happy with the cart they were getting to join the circle.


thanks for the info. I might find things out for myself if I would ever be given Cricle member status!! I'm feeling like an outcast... Unsure Sad

Joyce

ChristiFillhard Offline
#10 Posted : Friday, September 20, 2013 3:31:59 PM(UTC)
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I too have joined the circle, purchased it with reward points on Monday, but still have not received anything.
Hopefully soon, haven't gotten a notice that my cartridge has shipped yet either.
Maxluv Offline
#11 Posted : Friday, September 20, 2013 5:48:01 PM(UTC)
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Originally Posted by: JoyceG Go to Quoted Post
thanks for the info. I might find things out for myself if I would ever be given Cricle member status!! I'm feeling like an outcast... Unsure Sad

Joyce


Have you called or did a live chat? I joined as well and dont have the Circle logo, but i do have access to Circle Rewards, a few weeks back i did a live chat and the person on the chat set it so i can get into the rewards, took all of 5 minutes. There is one cart in there that you can't buy, the Cricut Everyday cart its 1000 points.

JoyceG Offline
#12 Posted : Friday, September 20, 2013 5:58:33 PM(UTC)
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Originally Posted by: Maxluv Go to Quoted Post
Have you called or did a live chat? I joined as well and dont have the Circle logo, but i do have access to Circle Rewards, a few weeks back i did a live chat and the person on the chat set it so i can get into the rewards, took all of 5 minutes. There is one cart in there that you can't buy, the Cricut Everyday cart its 1000 points.



I don't know where the live chat is at Unsure I would love to be able to get into the circle rewards section and the circle message boards.

Joyce

Maxluv Offline
#13 Posted : Friday, September 20, 2013 6:07:55 PM(UTC)
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Originally Posted by: JoyceG Go to Quoted Post
I don't know where the live chat is at Unsure I would love to be able to get into the circle rewards section and the circle message boards.

Joyce



Its to late for them now, but on Monday, if you click on your name at the top of the page..and then scroll down to the bottom of that page you will see when it says Live chat is open...well you can look there now just it will say its closed, or offline.
JoyceG Offline
#14 Posted : Friday, September 20, 2013 11:54:58 PM(UTC)
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Originally Posted by: Maxluv Go to Quoted Post
Its to late for them now, but on Monday, if you click on your name at the top of the page..and then scroll down to the bottom of that page you will see when it says Live chat is open...well you can look there now just it will say its closed, or offline.


Thank you for letting me know where I could find live chat. I had seen it in the past but couldn't remember where I seen it.

Joyce


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