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supafudgiee657505f Offline
#1 Posted : Tuesday, August 13, 2013 5:31:50 PM(UTC)
supafudgiee657505f

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I am having some difficulty with my mat slipping. The rolls seem to still pull in the mat fine but then the left side of the mat is lose and will slip while the right stays in place. Any ideas how to fix this?

Thanks!
Coah'sNana Online
#2 Posted : Tuesday, August 13, 2013 5:44:25 PM(UTC)
Coah'sNana

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You could try cleaning the roller and the surface underneath, but if the roller is worn or the bar slightly bent, I'm not sure there is much you could do on your own to fix it. You could also try inserting the mat in the opposite direction (with the arrow facing you) or try a new mat. Sometimes when they start curling on the edge they may slip. If none of the above help and if it is still under warranty, I would call CS. Even if not under warranty, they may be able to offer some suggestions. HTH
CricutGena Offline
#3 Posted : Tuesday, August 13, 2013 7:52:16 PM(UTC)
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Originally Posted by: supafudgiee657505f Go to Quoted Post
I am having some difficulty with my mat slipping. The rolls seem to still pull in the mat fine but then the left side of the mat is lose and will slip while the right stays in place. Any ideas how to fix this?

Thanks!


Hello! Please call customer support at 877-7cricut. We can assist you over the phone.

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