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bearcatnat Offline
#1 Posted : Monday, June 17, 2013 12:14:32 PM(UTC)
bearcatnat

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Hello,
My friend bought a refurbished Cricut Expression on eBay and has exhausted her options to return it/get a refund. (She waited too long to check the machine was working properly.) What happens is any cartridge she inserts reads as if it is George. Has anyone heard of this problem? Will Cricut CS be able to help her?

Thanks,
Natalie
scrapalette Offline
#2 Posted : Monday, June 17, 2013 12:17:30 PM(UTC)
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Has she tried the reset procedure? George is programmed into the E, so a reset might help. If not, definitely tell her to call PC and CS will help troubleshoot.
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