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christine.davies403baa2d27b Offline
#1 Posted : Monday, April 29, 2013 1:49:50 PM(UTC)
christine.davies403baa2d27b

Rank: Newbie

Groups: Registered
Joined: 12/6/2012(UTC)
Posts: 6

Is anyone else having the same problems as me. Since version 1 Build 183 was downloaded onto my computer I have been unable to get into my Cricut-Craft room. Provocraft have informed me that only a few people are having this problem, but about 3 weeks ago other members were having the same identical problem, but I cannot find these same people now!!! The message that appears when I try to log on is: There was a problem creating or storing user information for user: my email address: Failed to Create New User Account.Cannot create AU_User account with this procedure. Use Cricut_CreateNewUserAccount. Please contact me if you have been having these problems.
Leahdax Offline
#2 Posted : Monday, April 29, 2013 2:35:54 PM(UTC)
Leahdax

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Registered, Circle Member
Joined: 5/7/2008(UTC)
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United States
Location: Salt Lake City, UT

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I'm having this problem, too. They came up with a fix for it last week, but it didn't work for me, so tech support is still looking into it. I plan on calling PC tomorrow to see if they have a fix for it, yet. Right now I can't access any of my digital content because my Gypsy is broken, too.
MariaReyes1 Offline
#3 Posted : Monday, April 29, 2013 2:58:25 PM(UTC)
MariaReyes1

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

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Joined: 4/22/2009(UTC)
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Location: Southern Connecticut

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I am having the same problem. Sad Crying Sad Crying Sad Crying Sad I will wait a little longer if the problem is not fixed I am going to ask if there is a way for me to give or transfer all my digital cartridges to someone that can use them and then just walk away. Sad Sad Sad
MariaReyes1 Offline
#4 Posted : Monday, April 29, 2013 3:04:42 PM(UTC)
MariaReyes1

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Registered, Circle Member
Joined: 4/22/2009(UTC)
Posts: 3,686
Location: Southern Connecticut

Thanks: 1879 times
Was thanked: 1779 time(s) in 1465 post(s)
ScrapWorm Offline
#5 Posted : Monday, April 29, 2013 8:01:13 PM(UTC)
ScrapWorm

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Joined: 9/3/2009(UTC)
Posts: 568
Location: ky

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Was thanked: 241 time(s) in 140 post(s)
Still no idea when we will be able to access our digi content. It has been eight days since I was able to get into CCR.
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