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cherry.lim8a6f0770 Offline
#1 Posted : Saturday, December 01, 2012 8:24:11 AM(UTC)
cherry.lim8a6f0770

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every time i tried to cut a shape in multiple, the cutter is cutting my cut-outs, while its cutting and moving....

Edited by user Saturday, December 01, 2012 8:29:57 AM(UTC)  | Reason: file too large

cherry.lim8a6f0770 attached the following image(s):
2012-12-01 23.04.29.jpg
Narelle Offline
#2 Posted : Sunday, December 02, 2012 1:29:58 PM(UTC)
Narelle

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I think you should call customer service so that they an help troubleshoot your problem.

http://www.cricut.com/home/support/contact-us
stevenwericksonf868f2d1 Offline
#3 Posted : Sunday, December 09, 2012 10:51:28 PM(UTC)
stevenwericksonf868f2d1

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I would love to know what they told you. I have the same issue with a brand new out of the box machine. To keep it from cutting on the move I hold up on the back of the mat when it begins the cutting. Hope this helps and curious to see what they told you!
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