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mom@home Offline
#1 Posted : Saturday, September 29, 2012 12:58:52 PM(UTC)

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Hi Everyone!

I haven't used my Expression with CCR, I hadn't updated it or my gypsy in probably close to a year. I just updated my Gypsy and all went well, hooked it to my E and it cuts fine (no update notice came up), then I hooked my E to my laptop (a macbookpro running osx lion) and CCR told me I needed to update my Expression. I've tried now 5x and it fails at the end and says it was unsuccessful and to try again or contact support (which I can try doing on Monday).

Just wondering what the issue could be, I've updated my E in the past via my gypsy but like I said it didn't request that this time.

CricutGena Offline
#2 Posted : Saturday, September 29, 2012 9:20:41 PM(UTC)

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mom@home, I can recommend trying to update your Expression through Design studio first, however you will need to use a PC as the Design Studio program is not compatible with a Mac computer. Also, you should be able to cut by skipping the update. I hope that this helps.
jamesknox65375324 Offline
#3 Posted : Sunday, September 30, 2012 3:08:39 PM(UTC)

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I'm having similar issues. And, you cannot cut without updating. Been trying for over 3 hours. Mad
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