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shylalp Offline
#1 Posted : Wednesday, September 22, 2010 10:44:01 AM(UTC)
shylalp

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I just received my new Cricut Create and I love it. But when I start it up it makes this huge loud noise, and sometimes I have to power on/power off two or three times before it says "OK" and will let me input on the keypad. Is this normal? Should I be concerned?
Thanks!
AdminBecky Offline
#2 Posted : Wednesday, September 22, 2010 12:08:04 PM(UTC)
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call into Customer Support

We have an awesome team ready to help you


Becky
CarolS Offline
#3 Posted : Sunday, September 26, 2010 4:12:32 PM(UTC)
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No it should not do that. Call customer support and it should still be under warranty if you just got it providing you did not buy it used from someone.
janmhenrye6794b25 Offline
#4 Posted : Tuesday, June 05, 2012 12:22:16 AM(UTC)
janmhenrye6794b25

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My black Create does this too. Now though,it is nearly a year old. It made the loud buzzing on startup the very first time I used it, in July 2011, and has every time since then. Occasionally it will not say "Ok" and we pull the carriage and then it works. Thing is, I didn't know to say anything when it was new, because I thought it was supposed to be loud. But I noticed everyone else has quiet ones and they always look up at me in surprise when I turn mine on, so I realized something must be wrong. What now?
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