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susanwilliams22 Offline
#1 Posted : Saturday, August 06, 2011 2:40:34 PM(UTC)
susanwilliams22

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I have my new cricut imagine and on the stage aligning of print cartridges ...the mat just feeds through without any printing and requests the mat and paper again !!please can someone give me some advice ?!! HELP Angry Sue
~~L*I*N*D*A ^I~N^ C*O*L*O*R*A*D*O~~ Offline
#2 Posted : Saturday, August 06, 2011 3:41:07 PM(UTC)
~~L*I*N*D*A ^I~N^ C*O*L*O*R*A*D*O~~

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Originally Posted by: susanwilliams22 Go to Quoted Post
I have my new cricut imagine and on the stage aligning of print cartridges ...the mat just feeds through without any printing and requests the mat and paper again !!please can someone give me some advice ?!! HELP Angry Sue



Did your carts have small strips of tape on them? did you remove them? (I know, silly question)
Hows many times did it happen?
I have noticed hat if I push my paper too hard when t asks for "pressure", it does that very same thing. Try a little less pressure?

HTH

susanwilliams22 Offline
#3 Posted : Sunday, August 07, 2011 4:03:45 AM(UTC)
susanwilliams22

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Originally Posted by: ~~L*I*N*D*A ^I~N^ C*O*L*O*R*A*D*O~~ Go to Quoted Post
Did your carts have small strips of tape on them? did you remove them? (I know, silly question)
Hows many times did it happen?
I have noticed hat if I push my paper too hard when t asks for "pressure", it does that very same thing. Try a little less pressure?

HTH


Hi Linda
Yes I removed both the pieces of tape and all packaging from the machine ....How many times ? well I must of tried over 50 times now !! and took your advice to try less pressure.
I will keep trying !
Thankyou
Sue
~~L*I*N*D*A ^I~N^ C*O*L*O*R*A*D*O~~ Offline
#4 Posted : Sunday, August 07, 2011 6:23:26 AM(UTC)
~~L*I*N*D*A ^I~N^ C*O*L*O*R*A*D*O~~

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Morning,

Write directly to Chris --maybe she can help?
Or Mercy? I'm not sure that Mercy has Imagine experience but she's good with trouble shooting! :)


I don't know this for as fact but, my Imagine will only accept my Imagine mat "arrow side" in. Even though all the marks seem symetric, it seems to "know" if it's not arrow side first and it'll just spit it through and not print anything. :(

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