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OMG, just had a fire in my scraproom - Imagine
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Friend1408 Offline
#1 Posted : Monday, January 30, 2012 7:41:32 PM(UTC)
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I do not know what happened!! Just played with my new imagine that I got for Christmas. I started to smell something burning. I went downstairs thinking one of the kids was cooking. Nothing going on downstairs, so I went back to my room. About three mins later smoke and fire. Thank god I was upstairs. I am not sure what happened, anyone had this problem? I am so shaken right now, and my hubby is not home!!!
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TheBugBytes on 2/2/2012(UTC)
amus_04 Offline
#2 Posted : Monday, January 30, 2012 7:51:11 PM(UTC)
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Omg!!! How very scary..glad you caught in time and you and your family are safe!
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MaryStillman Offline
#3 Posted : Monday, January 30, 2012 7:52:43 PM(UTC)
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Make sure you don't have an electrical fire in the walls! Put your hand on the walls to make sure the temp is not indicative of a fire.

Yikes!
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Emerald on 1/30/2012(UTC), Beach_Bum on 1/31/2012(UTC)
Friend1408 Offline
#4 Posted : Monday, January 30, 2012 7:52:52 PM(UTC)
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Okay, I just got told it was not a fire, just a melting of the cord. How could I go about getting another cord. I was told it was a short in it.
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Cynthia V Offline
#5 Posted : Monday, January 30, 2012 7:55:29 PM(UTC)
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Originally Posted by: Friend1408 Go to Quoted Post
Okay, I just got told it was not a fire, just a melting of the cord. How could I go about getting another cord. I was told it was a short in it.


I'm glad everyone is ok. But I think you should call PC and let them know what just happened...


Cynthia
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sweettooth Online
#6 Posted : Monday, January 30, 2012 7:57:55 PM(UTC)
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I would call PC Several other people have mentioned a smell like that and a cord malfunctioning.
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PeggyD Offline
#7 Posted : Monday, January 30, 2012 8:03:26 PM(UTC)
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Scrapbooking_Grandma on 1/31/2012(UTC)
Friend1408 Offline
#8 Posted : Monday, January 30, 2012 8:05:12 PM(UTC)
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I just saw the other posts!! I wish I had seen that earlier. My neighbor came and checked the wall and everything is okay. Can I use the cord from my expression? Can I order another cord? I would hate to not be able to use the machine, but I was told not to use the cord again
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ScrappinMamaw Offline
#9 Posted : Monday, January 30, 2012 8:06:50 PM(UTC)
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I am glad you are alright and your home is safe. A fire in our scrap space would be a disaster. Be safe,

Karen
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Friend1408 Offline
#10 Posted : Monday, January 30, 2012 8:07:11 PM(UTC)
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WOW thanks for the link!!! I am not sure what to do, should I take it back??
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farmscraps Online
#11 Posted : Monday, January 30, 2012 8:27:55 PM(UTC)
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Oh my that is scary. Glad all is ok now. I would definatly call Pc. You should get a cord for free.
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Cynthia V Offline
#12 Posted : Monday, January 30, 2012 8:30:54 PM(UTC)
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Originally Posted by: Friend1408 Go to Quoted Post
I just saw the other posts!! I wish I had seen that earlier. My neighbor came and checked the wall and everything is okay. Can I use the cord from my expression? Can I order another cord? I would hate to not be able to use the machine, but I was told not to use the cord again


Don't order another cord... PC should send you one for free!ThumpUp

Cynthia
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Beach_Bum on 1/31/2012(UTC)
Raskle Offline
#13 Posted : Monday, January 30, 2012 8:45:35 PM(UTC)
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Originally Posted by: CynthiaVillcas Go to Quoted Post
Don't order another cord... PC should send you one for free!ThumpUp

Cynthia



I totally agree! They need to know about this!
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Jen Offline
#14 Posted : Monday, January 30, 2012 8:46:42 PM(UTC)
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Wow this is scary. Okay first you can not use the Expression cord for your Imagine they are not the same. Yes PC will send you a new cord but I would be very leary keeping this machine. There is no way to tell if it was the machine or the cord. By the way I always unplug my Imagine after using it.

I don't know about others but I know I have had two faulty cords. The first one was when my Imagine was brand new. I did not experience problems such as those being report, my issue was just no power to the machine - thank goodness. But this is making me nervous with here more simlar stories.
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Sherri Braun Offline
#15 Posted : Monday, January 30, 2012 8:57:09 PM(UTC)
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After reading the above blog post, under the comments, I cannot believe how many people are on their 2nd or 3rd Imagines. That is ridiculous. You'd think PC would recall them and make new ones. Being a fire hazard would definitely scare me. Thank goodness I don't own one! Confused Glare
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Friend1408 Offline
#16 Posted : Monday, January 30, 2012 8:59:25 PM(UTC)
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Okay so, I have been on this board since 2009, and never posted until now. How can I contact pc? I have sent three email about my cart that does not work. Is there a special way to contact them?
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Cagirl on 2/8/2012(UTC)
LazyBee Offline
#17 Posted : Monday, January 30, 2012 9:02:41 PM(UTC)
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That is absolutely scary. So glad you caught it and everyone in your home is safe. Definitely call PC...this is not good. Thank you for posting, unplugging my Imagine!
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✿wandwandco✿ Offline
#18 Posted : Monday, January 30, 2012 9:02:54 PM(UTC)
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Here is the direct phone number, I found in the past that it gets answered quicker than the toll free number. I also had better luck calling right at the start of the day. Remember they are in Utah for time zone difference(possibly) than your location.


801-932-1144
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Emerald on 1/30/2012(UTC), denubug on 2/3/2012(UTC)
MelanieKuzik Offline
#19 Posted : Monday, January 30, 2012 9:03:30 PM(UTC)
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Wow this is scary so glad you are ok . I turn my power bar when not using the cricut machines don't know why but sure do now. Good luck on this and hope you get a new machine too just to be safe.
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Friend1408 Offline
#20 Posted : Monday, January 30, 2012 9:05:35 PM(UTC)
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Thank you so much for the number. I am on the west coast as well so I'll try first thing in the am. Thanks again!,
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rhondah* Online
#21 Posted : Monday, January 30, 2012 9:14:13 PM(UTC)
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Glad it wasn't more serious! Call PC tomorrow.
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Khrista Offline
#22 Posted : Monday, January 30, 2012 9:40:20 PM(UTC)
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Glad you noticed the smell quickly and figured it out. Unfortunately, a known thing I've seen pop up with about 4 people now (in the over a year of that machine being out now). Call PC. I'd question them on whether the machine is still ok or not also. They've always been really good in my experience and knowledge of taking care of things in regards to the Imagine.
I would not use your Expression cord because 1. offhand I can't remember if it's the same voltage and 2. in case something is wrong with the machine itself, you don't want to risk that cord too.

Hugs!
Khrista
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CanadianRose Offline
#23 Posted : Monday, January 30, 2012 10:57:56 PM(UTC)
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Yes,you must let PC know about this. Please don't use your machine until you have spoken to them. There could be something wrong with the machine, rather than the cord. Please post what happens!
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MultiCrafter Amy Online
#24 Posted : Monday, January 30, 2012 11:08:36 PM(UTC)
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I have had luck with mine but I think I will keep it unplugged when not in use now. Too many seem to have a problem with this. thanks for sharing.
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cricutalltime Offline
#25 Posted : Monday, January 30, 2012 11:17:55 PM(UTC)
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glad you and family are fine.That must have been so scary.you might want to read this post from bug junkie with the imagine cord.bug junkie click here
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Brenda Offline
#26 Posted : Monday, January 30, 2012 11:52:24 PM(UTC)
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How scary!!!!...very happy to hear is wasn't more
serious and that everyone is ok!!!!
Please let us know how it goes with PC!
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kim.mom Offline
#27 Posted : Tuesday, January 31, 2012 12:05:52 AM(UTC)
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I'm on my third imagine, too but for update reasons. This is really scary! Please post and let us know what you find out.
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Scrapbooking_Grandma Offline
#28 Posted : Tuesday, January 31, 2012 2:50:02 AM(UTC)
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Wow, I'm glad you caught this in time before something really bad happened.

Thank You for posting about it because up until now I never knew it was a problem.

I don't leave my Imagine plugged in when I'm not using it. I bought my machine at launch.

I'm curious if this is a new problem or one I missed hearing about?
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lovethatbug Offline
#29 Posted : Tuesday, January 31, 2012 5:20:10 AM(UTC)
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Wow, this is about the scariest post I have ever read. So very happy to hear that you and your family are safe and there wasn't a fire. Yes, do call PC, and like another poster said, do not use your machine until they tell you it is ok.
I am now going to be unplugging mine when not in use.
Just curious, was yours going directly to outlet, or through a surge protector. I have all mine in a protector and usually just turn that off, but like I said I think I will now unplug.
Please keep us updated as to what PC says.
Stacy
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JudiLoves2Cricut Offline
#30 Posted : Tuesday, January 31, 2012 5:36:47 AM(UTC)
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I've always had mt I plugged. I'm going to keep it unplugged from now on.

I worry because I have to move it to unplug it and I read somewhere that it's bad to move it because of calibration.

Turning off the power strip sounds like a great idea.
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